- All Colrify Pro payments are final. We don't offer refunds, including for partly used periods.
- Cancel any time in two clicks, and you won't be charged again.
- After you cancel, you keep Pro until the end of the period you already paid for.
How to cancel
- Log in and open My palettes.
- Click Manage subscription. This opens Stripe's secure billing page.
- Click Cancel plan.
You keep Pro until the end of the period you already paid for, and you won't be charged again. You can turn it back on any time before then. If you can't log in, email [email protected] from the address you subscribed with and we'll cancel it for you.
No refunds
Colrify Pro gives you instant access to digital features as soon as you pay, so all payments are final and non-refundable. This includes monthly and yearly plans, renewals, and any unused time left in a billing period after you cancel. To avoid being charged for the next period, cancel before your renewal date. You can see that date on the Manage subscription page, and Stripe emails you a receipt for every payment.
Please try Colrify's free tools before you subscribe, so you know what you're getting.
Billing mistakes
If you were charged twice, charged after you cancelled, or charged the wrong amount because of an error on our side, email [email protected] and we'll fix it and return the extra charge.
Your legal rights
Nothing in this policy limits any rights you have under the consumer laws of your country that can't be waived. By subscribing, you ask for Pro to start immediately and acknowledge that, where the law allows, you lose any right to cancel and get a refund once access has started.
Before a chargeback
If something looks wrong with a charge, please contact us first. We answer quickly and it's faster than a bank dispute for everyone.